LOW RATING FOR BART TRANSPORTATION IN SAN FRANCISCO BAY AREA
The BART (Bay Area Rapid Transit) transportation system has received low rating from passengers during a customer satisfaction survey. The BART customers satisfaction have fallen to a 20 year low and transit agency is looking for solutions to improve customer services. The satisfaction questionnaire survey was filled out by 5432 passengers and only 69% passengers showing satisfaction with BART services in San Francisco Bay Area. The BART services drop from 74% during 2014 regarding customer services satisfaction.














