AIRLINES FEEDBACK BY PASSENGERS IN SAN FRANCISCO BAY AREA
All airlines flying in and out of major airports in San Francisco Bay Area receives feedback survey by passengers, on what's painful during airline flights and traveling. A new survey called Airline Pain Index by Qualtrics identify 3 main reasons why passengers will change airlines because of poor services. The index survey top 3 reasons are as follow: 1) lost of luggage, 2) hidden fees, and 3) unfriendly airline flight crews. Some passengers understand that flights may be cancelled or delayed, and passengers will raise trigger points by these types of flight elements.