SFMTA UPDATING FEEDBACK SYSTEM IN SAN FRANCISCO BAY AREA

The SFMTA (San Francisco Municipal Transportation Agency) is launching a new feedback system for passengers to help improve muni services in West Bay. The SFMTA data shows receiving approximately 2,000 feedback from customers every month regarding services with efficiency and/or improvement with reliability. The new feedback system will provide customers with an opportunity to follow their input from submitting the feedback to outcome - transparency approach! The SFMTA administration loves to hear from passengers and uses their feedback to improve services. Including muni service concerns with investigations when necessary for services improvement. The feedback from passengers can be submitted by using the 311 Mobile App, calling 311, or go online to the website - visit www.sfmta.com for more information.

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